Suman Educational Research and Development Society (“we,” “us,” or “our”), located at Bahuranwa, Atilla, Baldirai, Sultanpur, Uttar Pradesh, India – 227814, is committed to protecting the privacy and personal information of our visitors, donors, volunteers, and community members. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or engage with our programs. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Contact Details: Name, email address, phone number, and mailing address provided when you contact us, donate, volunteer, or participate in our programs.

• Demographic Information: Age, gender, or other relevant details shared during program registrations or surveys.

• Donation Information: Payment details (e.g., bank or credit card information) when you make a donation, which is processed securely through trusted third-party payment processors.

b. Non-Personal Information

• Website Usage Data: Information about how you interact with our website, such as IP address, browser type, device information, pages visited, and time spent on the site, collected through cookies or similar technologies.

• Aggregated Data: General statistics or anonymized data used for analytics and reporting purposes.

2. How We Collect Information

We collect information through:

• Direct Interactions: When you fill out forms, contact us via email (nandkumar350@gmail.com), phone (+91 9452428580, +91 9696819053), or WhatsApp, or participate in our events, programs, or donation processes.

• Website Usage: Automatically through cookies, web beacons, or analytics tools (e.g., Google Analytics) when you visit our website.

• Third Parties: From trusted partners, such as payment processors or program collaborators, when you engage with our services through their platforms.

3. How We Use Your Information

We use your information to:

• Provide Services: Facilitate participation in our programs, such as educational workshops, skill development training, or community events.

• Process Donations: Handle and acknowledge contributions securely and provide receipts or updates on how funds are used.

• Communicate: Respond to inquiries, send updates about our initiatives, or share information about upcoming events and campaigns.

• Improve Our Services: Analyze website usage and feedback to enhance user experience and program effectiveness.

• Comply with Legal Obligations: Meet regulatory requirements or report to government authorities when necessary.

• Promote Our Mission: Share success stories or program updates (with your consent, where applicable) to raise awareness about our work.

4. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your information in the following cases:

• Service Providers: With trusted third-party vendors (e.g., payment processors, hosting services, or analytics providers) who assist us in operating our website or programs, bound by confidentiality agreements.

• Legal Requirements: When required by law, such as in response to a court order or government request.

• Program Partners: With organizations or government bodies (e.g., NABARD, UNICEF, or state welfare departments) to facilitate collaborative programs, only with your consent or as necessary for program execution.

• Anonymized Data: Aggregated or anonymized data may be shared for research, reporting, or promotional purposes without identifying individuals.

5. Data Security

We take reasonable measures to protect your information, including:

• Using secure servers and encryption for sensitive data (e.g., payment details).

• Limiting access to personal information to authorized personnel only.

• Implementing firewalls and other security protocols to prevent unauthorized access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. You provide information at your own risk.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. Cookies are small files stored on your device that help us:

• Remember your preferences.

• Analyze website performance.

• Track user engagement. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website functionalities.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correct: Update or correct inaccurate information.

• Delete: Request deletion of your personal information, subject to legal obligations.

• Opt-Out: Unsubscribe from communications or withdraw consent for data processing (where applicable). To exercise these rights, contact us at nandkumar350@gmail.com or +91 9452428580.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., payment processors or partner organizations). We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before sharing information.

9. Children’s Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children without parental consent. If you believe we have collected such information, please contact us immediately.

10. International Data Transfers

As an organization based in India, your information is primarily stored and processed in India. If we transfer data to other countries (e.g., for cloud storage or analytics), we ensure compliance with applicable data protection laws.

11. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

• Contact details may be kept for ongoing program participation or communication.

• Donation records may be retained for financial reporting purposes as per Indian regulations.

• Website usage data may be stored for up to one year for analytics.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised effective date. We encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Suman Educational Research and Development Society
Address: Bahuranwa, Atilla, Baldirai, Sultanpur, Uttar Pradesh, India – 227814
Phone: +91 9452428580, +91 9696819053 (WhatsApp)
Email: nandkumar350@gmail.com